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SAP Knowledge Base Article - PreviewSymptom
You created a service ticket and attached email interactions but when retrieving it through the OData Service (ServiceRequestCollection) only the first email interaction is visible.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Cloud for Customer core applications 1911
Keywords
Email Interactions, list of interaction, only first email, service ticket, , KBA , LOD-CRM-INT-API , OData API (C4C Only) , Problem
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