Symptom
SFTPSecure server sftp-f.successfactors.com is not reachable.
Environment
SAP SuccessFactors HXM Suite
Cause
The old SFTPSecure was migrated to new domain and IP.
Resolution
From May 28th 2019, the old SFTPSecure will be deactivated and only the new one should be used.
Below are the information from the old and the new SFTPSecure:
Old SFTP:
- Old SFTP DNS is sftp-f.successfactors.com;
- Old External IP is 65.221.12.230
New SFTP:
- New SFTP DNS is sftp8-s.sapsf.com;
- New external IP is 157.133.17.86
Keywords
BizX, FTP jobs , KBA , LOD-SF-PLT-FTPE , SFTP Login Errors , LOD-SF-PLT-FTPS , SFTP Account Creation, Reset Password & Install SSH Service , Problem
Product
SAP SuccessFactors HCM Suite all versions