2788104 - Quantity Unit Error When Uploading Customer Invoice

Symptom

You are trying to upload a Customer Invoice using File Input or Web Service, however, you are facing errors such as: Quantity unit does not exist or Combination of product and quantity unit does not exist.

Environment

SAP Business ByDesign.

Reproducing the Issue

Go to the Customer Invoicing work center.
Select the Invoice Requests view.
Select the line of the External Invoice Request.
Document shows as Inconsistent.
Click on the Check button.
Errors:
Quantity unit does not exist.
Combination of product and quantity unit does not exist.

Cause

When creating the payload request or the file input document, please check that the correct Quantity (Unit) and Quantity Type Code are being passed.
For example: You are creating an Invoice for Service ABC (ABC represents the ID of the Service) and to perform the service, it took 2 (two) hours.

In this case, according to the accepted UoM (Unit of Measurement) codes by the system, Quantity (Unit) will be HUR for hours and Quantity Type Code needs to be TIME for time.

Please see below the types codes accepted by the system:

Quantity codes that are supported:

28	Kilogram per square meter
5B	Batch
ACT	Activity
ANN	Year
AU	Activity unit
CCT	Carrying capacity in metric ton
CEN	Hundred
CMT	Centimeter
CTM	Metric carat
D30	Terajoule
D50	Volt per meter
DAY	Day(s)
DZN	Dozen
E49	Working day(s)
EA	Each
FOT	Foot
FTQ	Cubic foot
GFI	Gram of fissile isotope
GLI	Gallon (UK)
GLL	Gallon (US)
GRM	Gram
GT	Gross ton
HUR	Hour(s)
INH	Inch
JOU	Joule
K6	Kiloliter
KCC	Kilogram of choline chloride
KDW	Kilogram drained net weight
KGM	Kilogram
KHY	Kilogram of hydrogen peroxide
KMA	Kilogram of methylamine
KMT	Kilometer
KNI	Kilogram of nitrogen
KPH	Kilogram of caustic potash
KPO	Kilogram of potassium oxide
KPP	Kilogram of phosphoric anhydride
KSD	Kilogram of substance 90 % dry
KSH	Kilogram of caustic soda
KUR	Kilogram of uranium
KWH	Kilowatt hour
LBR	Pound
LPA	Liter of pure alcohol
LTN	Tonne (UK) or long ton (US)
LTR	Liter
MIL	Thousand
MIN	Minute [unit of time]
MMT	Millimeter
MON	Month
MTK	Square meter
MTQ	Cubic meter
MTR	Meter
MWH	Megawatt hour (1000 kW.h)
NCL	Number of cells
ONZ	Ounce
P1	Percent
PR	Pair
QT	Quart (US)
R9	Thousand cubic meter
SEC	Second [unit of time]
SMI	Mile (statute mile)
STN	Ton (US) or short ton (UK/US)
TNE	Ton (metric ton)
WEE	Week
XBG	Bag
XBX	Box
XCR	Crate
XCS	Case
XCT	Carton
XPK	Package
XPX	Pallet
XSX	Set
YRD	Yard
ZTP	Teaspoon
ZTS	Teaspoon

Quantity Type Codes that are supported:

5B	Batch
ACCEP_IE	Acceptor ionization energy
ACT	Activity
ACT_ENERGY	Active energy
ALPHA_DE	Alpha disintegration energy
AREA	Area
ATM_ATT_CF	Atomic attenuation coefficient
AU	Activity unit
BREADTH	Breadth
CCT	Carrying capacity in metric ton
CS	Cross-section
DIFFN_AREA	Diffusion area
DIM_LENGTH	Dimensional length
DONOR_IE	Donor ionization energy
DZN	Dozen
E49	Working day
EA	Each
ELECT_AFF	Electron affinity
ELEC_FS	Electric field strength
ENERGY	Energy
ENTH	Enthalpy
EQUI_AASO	Equiv absorption area of surface/object
EXCH_INTEG	Exchange integral
FL_RT	Fluence rate
FR_CO	First radiation constant
GROSS_VOL	Gross volume
GROSS_WT	Gross weight
HEAT	Heat
HEIGHT	Height
HEL_FE	Helmholtz free energy
HEL_FUNC	Helmholtz function
KIN_ENERGY	Kinetic energy
LENGTH	Length
LVL_WIDTH	Level width
MASS	Mass/weight
MIG_AREA	Migration area
NCL	Number of cells
NCLR_QM	Nuclear quadrupole moment
NET_VOL	Net volume
NET_WT	Net weight
NUMBER	Number
POT_ENERGY	Potential energy
PR	Pair
PROPORTION	Proportion
QTY_HEAT	Quantity of heat
RADN_EXITN	Radiant exitance
RE	Radiant energy
SD	Surface density
SD_AREA	Slowing down area
SUPERC_EG	Superconductor energy gap
TH_ENERGY	Thermodynamic energy
TIME	Time
UT_CNT	Unit count
VOLUME	Volume
WORK	Work
XBG	Bag
XBX	Box
XCR	Crate
XCS	Case
XCT	Carton
XPK	Package
XPX	Pallet
XSX	Set

You can also find the Quantity Units which are active in your system in your Business Configuration:

Go to the Business Configuration work center:
Select the Overview view.
Search for Quantities and Units of Measure.
Open the fine tuning activity Quantities and Units of Measure.
Select the Trading Units of Measurement hyperlink.
Filter for the Activation Status 2 - Released.
You can see in the Unit column which UoM code is supported for Trading Units of Measurement.
Click on Close.
Select the Create and Maintain Physical Units hyperlink.
Filter for the Activation Status 2 - Released.
You can see in the Unit column which UoM code is supported for Physical Units of Measurement.

Resolution

This is the expected system behavior.
Please review your XML structure or your file upload document and correct the units passed.

Keywords

File Input; XML; Quantity Code; Quantity Unit; UoM; Unit of Measure; , KBA , AP-CI-CI , Customer Invoice , How To

Product

SAP Business ByDesign all versions