SAP Knowledge Base Article - Public

2761024 - You Are Not Able to Customise/Edit The Donut Charts

Symptom

You want to add fields or customize the Donut Charts available within the Accounts Business Object.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Select the Show Donut Chart icon.

donut chart.png

You cannot edit / influence the fields visible or customize the existing Donut Chart. Please note that this behaviour is not BO specific.

Cause

The provided fields are hard coded in the UI Designer by our experts in development.

Resolution

If you want to edit the Donut Charts, it is considered a new feature request. Please note that this idea has already been created and posted on the Customer Influence site: https://influence.sap.com/sap/ino/#/idea/226353. You can vote for that idea on the page.

Keywords

KBA , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer add-ins 1902