SAP Knowledge Base Article - Public

2732939 - Purchase Order Available For Delivery After Supplier Return

Symptom

You have returned the item received from your supplier via Supplier Return document. You expect the status of Purchase Order to not be available in Inbound Logistics for delivery.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Inbound Logistics work center
  2. Navigate to the Purchase Orders view.
  3. Search for the relevant purchase order.

You can see that the purchase order for which you have created supplier return is available for processing.

Cause

You have the option to receive goods for the purchase order again via the supplier. The supplier can choose to deliver replacement goods against the same purchase order and this is the reason why purchase order is available in Inbound Logistics. You can however, choose to manually Finish the Delivery and Invoice status of the purchase order.

Resolution

To manually finish the Delivery and Invoice status of the purchase order, follow the below given steps.

  1. Go to Purchase Requests and Orders work center.
  2. Navigate to the Purchase Orders view.
  3. Search and select the purchase order document you have returned.
  4. Under the Items section choose the Finish button.
  5. You have the option to select Invoice and Delivery in the Finish button. Select the relevant option to manually finish Delivery and Invoice.

Once the above steps are performed the purchase order will not be available for receipt in Inbound Logistics.

Keywords

returend purchase order available for delivery, purchase order status error supplier return, Purchase Order Available For Delivery After Supplier Return , KBA , purchase order available for delivery , available for delivery after supplier re , order status error supplier return , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions