SAP Knowledge Base Article - Preview

2705707 - How to use Schedule an Expert for open cases

Symptom

Schedule an Expert for Open cases offers a way to connect with an SAP Support expert in a live, one-on-one 30 minute call at a time of your choice to discuss an existing case. The scheduled appointment requires a minimum 48h notice to allow experts to prepare for the session.

Schedule an Expert sessions can be booked for existing High, Medium and Low Priority cases in a select number of product areas.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

Keywords

XX-SER-FORME, Schedule an Expert, SaE, real time support, real-time, real time faq, solution, session, online, support questions, expert, FAQ, open, incident, how to , KBA , gschungary_video , video , XX-SER-FORME , SAP for Me , How To

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