2694525 - Unable To Use Replace Product Functionality In Sales Orders

You have a B2B Sales Order and you are trying to replace a product in a Sales Order using the Replace Product functionality, but you face an error.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Go to the Sales Orders view.
3. Search for the Sales Order XYZ. (XYZ represents the B2B Sales Order ID)
4. Click on Edit and View All.
5. Navigate to Items. Choose a line item.
6. Click On Replace Product and choose a product.

Item : You cannot change the data in Technical Element - Must not be used for entities visible on any User Interface. Refresh the screen and try again. If the problem persists, report an incident.

Replacing a product in a B2B order, is changing the product between a Purchase Order and a Sales Order and this is not feasible.

Changing a product in a B2B order is currently not feasible in the system.

"B2B Order", "Replace Product", "Sales Order" , KBA , AP-SLO-SO , Sales Order , Problem

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