SAP Knowledge Base Article - Public

2685302 - Missing Record From the Extract in Learning Data Services

Symptom

You received the Data Services files and noticed there are some records missing from one of the tables.

Environment

  • SAP SuccessFactors Learning
  • SAP SuccessFactors Learning Data Services

Cause

The record was updated after the cut off time and before/during the extract time.

Resolution

  • The cutoff time is the point in time specified as the last updated times to records that will be included as transactions in the next day delta data service extracts.
  • Transactions after the cut off time will not be part of the next day data extract but the following day extract.
  • If the record is not present in the data extract, it is because it got updated after the cut off time and before or during the extract.

See Also

SAP SuccessFactors Data Services documentation

Keywords

sf, success factors, LMS, service, DSE, extract, file , KBA , LOD-SF-LMS-DSE , Data Service Extracts , Problem

Product

SAP SuccessFactors Learning all versions