Symptom
Who Should Troubleshoot Structured Course Content?
Environment
SAP SuccessFactors Learning
Resolution
If you decide not to use the Premium Content Services from SAP SuccessFactors, you troubleshoot your content with options ranging from third party tools to built-in utilities, so you need to be understand not only structured content but the utilities and protocols of communication.
Additional information can be found in the SAP Help Portal Structured Content Troubleshooting Guide.
If it is desired to use the Premium Content Services from SAP SuccessFactors, contact your SAP Customer Success Manager (CSM)/SAP Customer Executive Engagement (CEE).
See Also
- KB article 2154063 - SCORM 1.2 API Calls in SuccessFactors Learning
- KB article 2446583 - Troubleshooting Mobile in SuccessFactors Learning Application- Guided Answer
- KB article 2316953 - Troubleshooting When Course/Content is Not Marked Completed in SF Learning
- KB article 2149831 - How to contact Professional Services, Partner and Account Management Team - SuccessFactors
Keywords
sf, success factors, lms, content, third party, trouble shoot, problem, investigate, error, product issue , KBA , LOD-SF-LMS-CNT , Content , How To