SAP Knowledge Base Article - Public

2679480 - Broadcasts always open in HTML

Symptom

When using a dashboard in broadcasts, it always opens in HTML.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Create a broadcast from the Business Analytics Work Center.
  2. Use the format as Web Browser Link.
  3. Execute the broadcast and access the link through email.
  4. Dashboard will open in the HTML version of the system.

Cause

The dashboards will always open in the HTML version of the system.

Resolution

This is a default behavior of the system

Keywords

Broadcast, Dashboard, link, , KBA , broadcast html , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions