SAP Knowledge Base Article - Public

2670243 - How to customize email template for mentees and mentors

Symptom

Where can I edit the email template for mentees and mentor?

Why can't I see the email template in Open Enrollment?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Mentoring

Resolution

You can change the email template being sent to the mentee and mentors in supervised and unsupervised programs, this is not available in open enrollment program.

NOTE: This is the only method of changing the email templates, the pre set template itself cannot be edited 

Procedure

1. Create a mentoring program unsupervised/supervised

2. Fill up the following information needed

3. In the tab of "Sign Up Form" you can see "Email Template" and press "Setup".

CreateMentoringProgram.png

4. You will be able to customize the email template for the mentees and mentor.

Mentor and Mentee.png

Keywords

Mentoring, Career Development, Email Template , KBA , LOD-SF-MEN-EML , Emails, Notifications & Alerts , How To

Product

SAP SuccessFactors HCM all versions