Symptom
- Gateway Timeout Error in Ad hoc notification
Environment
SAP Successfactors Learning Management System (LMS)
Reproducing the Issue
- Access Learning Admin.
- Open a curiculum record.
- Under 'Actions', click 'Send Notification'.
- Select '
- Click 'Next'.
- Select a Notification Template or compose a custom one, then click 'Send Notification'.
- Gateway Timeout error will show up after few minutes.
Cause
This is a timeout issue that happens when target user group (recipient) exceeds 1,000.
Resolution
This is an expected behavior. LMS does not allow processing of huge amount of data to avoid performance issues that could result from it.
Keywords
gateway, timeout, notification, adhoc, ad hoc, LMS, learning, mail , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning all versions