SAP Knowledge Base Article - Public

2656682 - User Cannot View or Edit Job Requisition - Recruiting Management

Symptom

When a user selects a job requisition they see just the job title and a blank page.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Go to Recruiting
  2. Select a Job Requsition 
  3. Only Job Title will Appear

Cause

The reason why the job appears blank is because the Job Role associated to the Job Profile is blank.

In order to check this you will need to perform the following steps.

  1. Select Recruiting
  2. Select Candidate or Job Posting
  3. Go to Job Profile 
  4. Error received with Fingerprint 5c2ddc608a0a8575ecd5b7ba817b3ceac7da69c5

Resolution

In order to resolve the issue the customer will need to update the information missing in the Job Profile.

  1. Admin Center 
  2. Manage Data
  3. Search JobReqJobProfile
  4. Pick the Affect Job Req 
  5. Select View Job Profile

    2018-06-18_16-01-31.png 

  6. Press edit 
  7. Update the missing information

Once this has been completed then the Job Req should be visible.

Keywords

5c2ddc608a0a8575ecd5b7ba817b3ceac7da69c5, Blank Job Requisition, Cannot see Job Requsition, Blank Page; , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions