Symptom
N/A appearing on Mentoring sign up form under Mentor/Mentee name.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- Mentoring
- Career Development Programme
Cause
The fields which are showing in the instance as "N/A" are mapped to "Job Role" and "Job Family" respectively. The reason they are showing as "N/A" is because there is no job code associated with the Mentor/Mentee.
Resolution
The job code needs to be mapped to a Job Role. Then this Job Role needs to be mapped to a Job Family.
For further details on how to do this mapping in Job Profile Builder please check out the JPB admin guide.
Keywords
Mentoring, Mentor, Mentee, Sign-Up, Form, N/A, Job Code, Job Family, JPB, JDM, Not, Appearing, Cannot, Cant, See , KBA , LOD-SF-MEN , Mentoring , Problem