SAP Knowledge Base Article - Public

2582786 - Candidate profile import / Candidate creation through API and resume parsing - Recruiting Management

Symptom

Resume parsing is not working when importing a candidate or when creating a candidate through API

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Steps to reproduce the issue when using Candidate profile import feature:

  1. Create candidate Profile CSV file
  2. Import the Candidate Import job in provisioning
  3. Candidate profile Imported successfully but Resume parsing not happening.

 Steps to reproduce the issue when creating a candidate through OData or SFAPI:

  1. In a tool to send HTTP requests (Postman, for example), insert the API call to create a candidate
  2. Send the request
  3. You will see the request was successfully, you will be able to see the candidate profile in the instance, but the resume is not parsed

Resolution

This is an expected behavior of the system. Resume parsing will not work while importing candidate using csv or through API call. Resume parsing is only applicable while manually uploading the resume into the candidate profile page. Even after successful import if the candidate tries to upload the resume parsing will work as per the mapping done in the "Manage Recruiting Standardization Mapping".

There is already an ehancement requested regarding this topic on the Influence Portal. You can vote for this idea on this link.

Keywords

resume parsing, api, candidate import, odata, sfapi , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions