SAP Knowledge Base Article - Public

2575211 - Address/Name Field Character Length On Accounts

Symptom

You would like to add more characters to the Address and Name Fields within Accounts.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers Workcenter.
  2. Go to the Accounts view.
  3. Open any Account.
  4. You see that the Address/Name fields all have a character limitation in place.
  5. You cannot find any way to change the character length for those fields.

Cause

This is the expected system behavior.

Resolution

The character length of these fields cannot be changed, however, you can add Additional Address/Name fields through Adaptation.

  1. Go to the Customers workcenter.
  2. Go to the Accounts view.
  3. Start Adaptation Mode.
  4. Open any Account.
  5. Click Edit.
  6. On the account header hover over any of the Address/Name fields.
  7. Select the available additional Address/Name fields as needed.

Keywords

Name ; State ; Country ; Address ; Street ; Limitation ; Address Line ; Account ; Customer ; Prospect ; Limit ; characters ; length ; migration template , KBA , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions