SAP Knowledge Base Article - Public

2569559 - Application Error when hiring employee from Manage Pending Hire

Symptom

  •  Application error when hiring candidate from Manage Pending Hire

Example:

Application Error.PNG

  Fingerprint for this error: dd0553706c2e3c9d84212e09543cf4e7d5efe664

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1.  Go to Manage Pending Hire
  2.  Select Hire for the candidate
  3.  Fill the required fields
  4.  From Personal Information to Job Information you will receive application error

Cause

  •  Position that is coming from Onboarding/Recruiting is already assigned to an existing user in the system, Employee Central does not allow the same Position code for the new candidate being hired.

Resolution

  1. Go to Manage Positions in Admin Center
  2. Search for the Position and check if it has vacancy as YES or if allow to have multiple incumbents

  If not, then you can try the following solutions:

  • Set the option Allow multiple incumbent in the position to Yes.
  • Change in the requisition the Position value to a new one that is available
  • Remove the Position information from Recruiting/Onboarding

   Note:  Engineering team is currently working to provide a friendly message instead of this application error, it should be applied for future releases.

Keywords

Employee Central, fingerprint=dd0553706c2e3c9d84212e09543cf4e7d5efe664, Manage Pending Hire, Application Error, Position, ECT-84468 , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To

Product

SAP SuccessFactors Employee Central all versions