Symptom
Apprentice Management home Tile Always loading on Homepage for on-Site Supervisor
Environment
Apprentice Management
Reproducing the Issue
Log in/ Proxy as a user defined as an on-site supervisor within Apprentice Management.
On the home page the tile is continually loading.
Cause
This will be caused if the user that is defined as the on-site supervisor is not the on-site supervisor for any department for an apprentice department.
The tile will continually load if the user that is defined as an on-site supervisor is not defined as an on-site supervisor for any department.
Resolution
To resolve this you need to add the have the user that is defined as an on-site supervisor to be an on site supervisor for a department.
Then when the user that is defined as on-site supervisor in an department the tile will load on the home page:
Keywords
Home Page,Apprentice Management, On-Site Supervisor Role, Tile, Apprentice Department,
, KBA , LOD-SF-EC-APM , Apprentice Management , Problem