SAP Knowledge Base Article - Public

2556589 - Apprentice Management Home Tile Always Loading on Hompeage for on-Site Supervisor

Symptom

Apprentice Management home Tile Always loading on Homepage for on-Site Supervisor

Environment

Apprentice Management

Reproducing the Issue

Log in/ Proxy as a user defined as an on-site supervisor within Apprentice Management.

On the home page the tile is continually loading.

tile loading.png

Cause

This will be caused if the user that is defined as the on-site supervisor is not the on-site supervisor for any department for an apprentice department.

The tile will continually load if the user that is defined as an on-site supervisor is not defined as an on-site supervisor for any department.

no on-site supervisor.png

 

 

Resolution

To resolve this you need to add the have the user that is defined as an on-site supervisor to be an on site supervisor for a department.

on-site supervisor dpt.png

 

Then when the user that is defined as on-site supervisor in an department the tile will load on the home page:

tile loads for on-site.png

 

 

Keywords

Home Page,Apprentice Management, On-Site Supervisor Role, Tile, Apprentice Department,

, KBA , LOD-SF-EC-APM , Apprentice Management , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802