Symptom
While creating Tickets, either Customer, Account and Individual Customer fields are not shown or Employee field is not shown
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
Customer field, Individual Customer , Tickets QC, Tickets quick create, Employee Support, Employee , KBA , ticket quick view , account , customer , customer field , individual customer , tickets qc , tickets quick create , employee support , LOD-CRM-SRP , Service Request Processing , Problem
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