Symptom
Help Text has been configured as per the Master Handbook and all of the portlets work apart from the Job Relationships Portlet.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Configure the Help Text as per the following guide;
- Scroll down through People Profile to the Job Relationships Portlet.
Cause
The Tag for Job Relationships is incorrect in the Handbook
JOB_RELATIONSHIP_INFORMATION
Resolution
Use the tag JOB_RELATIONSHIP instead of JOB_RELATIONSHIP_INFORMATION
We have contacted our UA team who will fix the handbook
Keywords
EC Help Text, Help Text, People Profile, Job Relationships, EC Master Handbook, KM-2057 , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions