Symptom
- When adding a Global Assignment (GA) to an employee, his home record is not updated and remains unchanged.
- Home Assignment's status remains Active. The expected behavior is the status would be set to Dormant.
- How to update Home Assignment's status when adding Global Assignment?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Add Global Assignment to an Employee;
- The Employee Job Information status in the Home Record remains Active;
- It is expected that once an Employee is sent to GA, Home Assignment will be set to Dormant;
- Although employee profile header displays it as paused, it remains as Active in Job information.
Cause
- No "Away on Global Assignment" record has been created.
- The Event Reason used on Global Assignment did not have "Employee Status" set to "Dormant".
Resolution
- Please set the rightToReturn Association visibility from "Read only" to "not visible";
- If Right to Return has not be configured, please make the change to the association;
- Configure the Event Reasons that will be used for Global Assignment, "Employee Status" to "Dormant";
See Also
2318799 - Employee Central - Global Assignments
Keywords
SF, Success Factors, EC, GA, ECT-84103, Dormant Status, Job Information Active, Job Information not updated, Paused Assignment, Home Assignment, Global Assignment, Dormant, Employee Status, Event Reason , KBA , LOD-SF-EC-GA , Global Assignment , How To
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions