Symptom
You have received a blank or empty error message on save of an EC portlet, such as Personal Information or Job Information:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HXM Suite
Cause
This issue is caused by one of the following:
-
Invalid Picklist Configuration - Adding an picklist to a standard picklist field.
A standard picklist field is a field which displays drop down values without adding an external picklist.
Example: Gender field: No need to add an external picklist to gender field.By default this field will display values. - Obsolete Picklist Value - A field in the portlet having an obsolete value maintained.
The value that was selected for a field in the portlet, has since been set to Obsolete in the picklist file.
Resolution
Highlight the field causing the error and correct configuration or value selection.
*Support - Please review Internal Memo *
See Also
2197679 - Blank Error Message while adding new employee
Keywords
Empty error, Blank, Error Message, Empty, Error, save , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , LOD-SF-EC-PER , Person Data (All Person Data Types) , Problem