SAP Knowledge Base Article - Public

2525965 - HTTP Error When Importing Content Using Firefox or Chrome - SuccessFactors Learning

Symptom

  • HTTP error is encountered when importing content in Firefox or Chrome browser
  • Unable to import content successfully using the import content tool

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Environment

SAP SuccessFactors Learning

Reproducing the Issue

Navigate to Learning Administration > Content > Tools > Import Content > Import the file

Cause

  • This can happen because the Import Content tool sometimes has problems with Firefox or Google Chrome due to issues with the third party Flash component
  • It might also be an issue with the network, as when trying with other networks the content upload works fine

Resolution

It is recommended to use Internet Explorer to import content

Keywords

SF, Success Factors, LMS, IO error, content upload, IE, browser, SCORM import , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions