Symptom
- HTTP error is encountered when importing content in Firefox or Chrome browser
- Unable to import content successfully using the import content tool
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
Navigate to Learning Administration > Content > Tools > Import Content > Import the file
Cause
- This can happen because the Import Content tool sometimes has problems with Firefox or Google Chrome due to issues with the third party Flash component
- It might also be an issue with the network, as when trying with other networks the content upload works fine
Resolution
It is recommended to use Internet Explorer to import content
Keywords
SF, Success Factors, LMS, IO error, content upload, IE, browser, SCORM import , KBA , LOD-SF-LMS-CNT , Content , Problem
Product
SAP SuccessFactors Learning all versions