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SAP Knowledge Base Article - PreviewSymptom
A Lead cannot be accepted or declined without a reason; the specific reason should be mentioned in the Reason Code field without which a warning message should pop up.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805
Keywords
leads, conversion, status, reason code, pop-up message, warning , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , LOD-CRM-LM , Lead Management , How To
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