Symptom
A particular Payment Method is appearing multiple times in the drop down when adding it to the Payment Information portlet of an employee.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central: Payment Information
Cause
Payment Method is associated with the employee's country multiple times.
Resolution
- Navigate to Admin Center -> Manage Data
- Search for the Payment Method. In our exmple, search for Payment Method "05".
- Delete the duplicate association. Most of the time it is the association that is appearing for the second time, the original association is generally towards top and the duplicate assocation is towards bottom.
- Save the change.
Keywords
ECT-76908 duplicate reappear , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions