/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You are running a report based on Ticket data source, and when filtering by the field "Service Category" you see multiple service request categories, including lines with repeated categories, which causes confusion in selecting values.
Read more...
Environment
SAP Hybris Cloud for Customer
Product
SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
service category, case category, catalog, multiple versions, data source , KBA , resolution category , object category , cause category , incident category , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)