SAP Knowledge Base Article - Public

2504771 - Requisition Posted Job is Failing - Recruiting Management

Symptom

The scheduled job "Requisition Posted" is failing in Provisioning

Environment

SAP SuccessFactors Recruiting Management

Cause

The job failure probably is causing due to an invalid user.

Resolution

This is an asynchronous email trigger that can be configured from Admin Center-> Recruiting Email Triggers by enabling the trigger creates and schedules a new quartz job and disabling the trigger will delete it.

This job picks all the job req postings that were posted newly or updated on the current day and sends a consolidated email to the trigger recipients. The job runs twice every day at 8am and 8pm server time and the user who is logged to the application which triggers the job will be defined as the Job Owner.

In order to have the job re-triggered with a different Job Owner, customer must follow the steps below:

  1. Log in to SuccessFactors;
  2. Go to Admin Center;
  3. Recruiting Email Trigger;
  4. Find the trigger "Requisition Posted";
  5. Disable the trigger and save;

This should stop the job currently running on customer's instance.

To re-trigger the job:

  1. Log in to SuccessFactors as the User who will be the new owner of the Job (Recommended is having an Admin user who will not be deactivated);
  2. Go to Admin Center;
  3. Recruiting Email Trigger;
  4. Find the trigger "Requisition Posted";
  5. Enable the trigger and save;

This should re-trigger the job with a new Owner.

Keywords

jobReqNewPosting, Requisition, Posted, Invalid, Job Owner, User, rcm, trigger, re-trigger, owner, job, recruiting , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions