Symptom
Header fields (i.e. Photo,username,title,department,division.location) are missing in people profile
Image/Data in this KBA is from SAP internal systems,sample data or demo systems.Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors People Profile
Reproducing the Issue
When the user access the people profile the header fields are not displayed for the user.
Resolution
In order to add fields to the header you will need to perform the following steps.
- Go to Configure People Profile
- Click on general settings
- Then click on Configure Header Fields and enable the fields you want to display
- Save
After selecting and saving the fields will be available in the header, as showed below. But besides this configuration the user must have view permission in the field to see them.
Note: "Display Name" is displayed by default in the header of people profile and this cannot be disabled.
See Also
2208147 - People Profile Configuration Tool - SuccessFactors Employee Profile
Keywords
People profile not displaying header fields, username , KBA , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem