Symptom
When trying to enable Mentoring feature in the Upgrade Center it is throwing the following error:
You will not be able to perform the upgrade because you do not have the necessary administrative privileges.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Succession & Development
- Career Development Plan
- Mentoring
Reproducing the Issue
- Login to the instance
- Go to Admin Center > Upgrade Center
- Click on Mentoring > unable to upgrade
Cause
CDP Full(Development Plan) is not enabled in Provisioning.
Resolution
- The Mentoring Program is a CDP product and the "Development admin" permission is also a permission on CDP side.
- CDP Full(Development Plan) must be turned on in provisioning (Please contact an Implementation Partner for assistance).
- Once enabled, then grant the SFADMIN the development admin permission in Role Based Permissions (RBP).
- When complete, the upgrade for the Mentoring Program can be done.
Keywords
SF, success factors, SCM, CDP enable mentoring, upgrade center, error , KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , Problem
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Succession & Development all versions