2473795 - Job Information: Child picklist field displays ALL picklist values when Parent field is country-of-company

We have configured a new picklist field in Job Information, which uses the field "country-of-company" as the parent. The Child picklist (the new custom field) is not filtered or returns No Data.

SAP SuccessFactors Employee Central

[Enter your Reproducing the Issue here...]

• The Parent field is not in the same hris-section as the parent, or;
• the child field is above the parent in the configuration or;
• the Country of Company is not visible in the UI.

This issue can be caused by 3 different configuration issues:

1) The "country-of-company" field is not in the hris-section "jobFieldsList". The field must be configured in this section for country-specific configurations to work.

What will break if I move this field to a different hris-section?

• Hire/rehire wizards;
• Country-specific fields configured in the Job Information element;
• Fields configured as Picklist which use the country-of-company field as a Parent;

2) The new Child picklist field is placed above the "country-of-company" picklist field in the configuration XML (or Business Configuration UI)

3) The Country of Company is not visible in the UI, and since it is a transient field and is hard-coded to propagate based on Legal entity value, it needs to be visible in order to work as the parent picklist.

 

Solution:

The rule of thumb with the country-of-company field is as follows -:

1. The country-of-company field must be configured in the hris-section "jobFieldsList" in the Succession Data Model and country-specific Succession Data Model. Do not put this field under a different hris-section
2. The country-of-company field must be placed above all of the fields that use it as a Parent (in XML and Business Configuration UI)
3. The country-of-company field must be the first field configured in the jobInfo element in the Country-Specific Succession Data Model (and must be in the same hris-section > jobFieldsList)
4. The Child field that references company-of-company MUST be in the same hris-element as the Parent field (cross portlet picklist filtering is not supported). Please see KBA 2476080 for more info on this.
5. The Country of Company needs to be visible in the UI.

2476080 - Employee Central: Child Picklist not filtered by Country (Parent)

ECT-64685, country-of-company, Country of Company, Job Information, Country Specific, CSF-SDM, SDM, xml, BCUI , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions