SAP Knowledge Base Article - Public

2464431 - Add Availability functionality under My calendar tab in Interview scheduling

Symptom

The Add Availability button under Interview scheduling > My calendar is not working

interview availability.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management

Cause

Establish outlook integration is enabled for the instance.

outlook integration enabled.png

Resolution

If Outlook integration connection is established, then the system is expected to find the availability directly from the interviewers outlook. When Outlook Integration is enabled the availability will not appear in My Calendar, the availability only appears when click Find Availability when scheduling an interview.

But if the connection is not established, then  the My Calendar tab is where Interviewers can manually enter their availability for conducting interviews.

Now the Add Availably will open to select the time and show the availability to operators to schedule an interview.
No Pii.png

Keywords

add availability, outlook integration , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , How To

Product

SAP SuccessFactors Recruiting all versions