SAP Knowledge Base Article - Preview

2440710 - SMS Notifications Through Workflow Rules Have UTC Time Stamp

Symptom

A Workflow rule is created of type Messaging to send an SMS for object Activity Appointment. The notification has the Start/End Date Time of the Activity.

The SMS that is sent, default has the UTC timezone, not considering the preferences of the receipient or the default timezone of the tenant.


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Environment

SAP Cloud for Customer.

Product

SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1705

Keywords

sms, workflow rule, time zone, utc, time stamp , KBA , LOD-CRM-SC-MES , Messaging / SMS , How To

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