2439274 - Application Error When Viewing a Business Rule

When opening a Business Rule, you receive and application error message:

• Employee Central
• Configure Business Rules
• Message Definitions

1. Navigate to Admin Centre > Configure Business Rules

2. Select for a rule > Open Rule

3. Application Error occurs

If this rule is triggering a Raise Message, for example an Info, Warring or Error Message.
The Message Definition for this rule, may have been deleted from the instance or not imported into the instance when importing the rule.

If this is the case you may be able to correct the issue so you can view the business rule again without recreating it.

• Navigate to "Manage Data" from the "Admin Centre".
 • Select "Rule" from the for drop-down and then select the impacted business rule in the second drop-down:
   
 • You will now see a code version of the business rule.
 • Copy the test from the "body" section:
   
 • Paste this text into a text editor for example Notepad++.
 • Then search the text to see if a messageDefinition is used:
   
 • Copy the Code of the messageDefinition and in "Manage Data" search for "messageDefinition" in the first drop-down and the code of the messageDefinition  in the second.
 • If the messageDefinition  does not exist you can create a New one, with the exact same code in Mange Data:
  
 • Once saved you will be able to open the Business Rule again:
  

 

2279954 - Application Error on viewing rule / ’Rule Type’ dropdown empty when creating a business rule

Application Error, Business Rule, 6dd8163936f3d157424941d2ad6fdd25639f4ceb, go not found with type:MessageDefinition , KBA , LOD-SF-EC-JOB-RUL , Job Info Business Rules , LOD-SF-EC-CMP-RUL , Business Rules , LOD-SF-MDF-RUL , Custom Oject based Business Rules , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions