2432607 - Activities are not Visible in Outlook Add-In Sidepanel

Activities that are visible in the C4C screen are not visible in Outlook Add-In Sidepanel

SAP Cloud for Customer

By default, the sidepanel in Outlook only displays the activities of last 30 days.

You need to change the number of days allowed to show the activities in the add-in options:

1. Click on Settings.
2. Select Side Pane Options in the left menu.
3. Click on Activity.
4. Change the number of days in the past to show activities.

outlook add-in; sidepanel , KBA , LOD-CRM-GW-OUT , Outlook , How To

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions