SAP Knowledge Base Article - Public

2415225 - Learning Supervisors Cannot View Assignments on Employee's Learning Plan

Symptom

When Learning Supervisors access and view their submordinate / employees Learning Plan, this message will be displayed to the accessing supervisor:

"You don't have any assignments."

on the employees learning plan, even when the employee has items assigned to his/her learning plan.

Environment

SAP SuccessFactors Learning Management System

Reproducing the Issue

  1. Navigate to My Employees tab
  2. Select any of the employees to see their Learning Plan
  3. The message "You don't have any assignments." will display, even when the employee has items assigned to his/her learning plan.

Cause

The Role assigned to the supervisor is lacking the proper workflows required to view the subordinate Learning Plans.

Resolution

  1. On Admin side go to System Admin->Security->Role Management;
  2. Search for the Role assigned to the Supervisor that has the issue;
  3. Click to edit it;
  4. Navigate to the "Workflows" section;
  5. Click "add one or more from list";
  6. On the "My Employees" tree look for the "Access Learning Plans" workflow, check the checkbox and click "Add";
  7. Now the Supervisor should be able to see his/her Employees Learning Plan.

Note: The view of the Supervisor of the User's Learning Plan is the same as the one presented to the User (meaning the configuration for it is made via System Admin > Configuration > System Configuration > USER LEARNING PLAN).

Keywords

SF, success factors, LMS, Viewing, Configuration , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning all versions