Symptom
- Performance problems being observed in SAP Analytics Cloud (SAC).
- Product Support has requested to provide the timeline .json file about the problematic workflow.
Environment
- SAP Analytics Cloud
- Google Chrome
- Microsoft Edge
Resolution
Note: Please do not perform a network trace as referenced in 2280022 - How to collect a HTTP archive (HAR) file in SAP Analytics Cloud. Please run them separately.
- Log into SAP Analytics Cloud.
- Make sure that you are not using an incognito / private window.
- Open Chrome (or Edge) Developer Tools (DevTools) by pressing F12 or Ctrl+Shift+I.
- Select the Performance tab. See Performance Analysis Reference for more information.
- Before you start recording, you should first queue up the browser to the beginning of the problematic workflow that you wish to record.
- Click Record.
- Replicate the workflow where the performance problem is observed.
- Stop recording.
- Right click and "Save Timeline data..."
- Select the path to save the timeline .json file.
See Also
- 2511489 Troubleshooting performance issues in SAP Analytics Cloud *** Master KBA ***
- 2280022 How to collect a HTTP archive (HAR) file in SAP Analytics Cloud
- The Ultimate Deep Dive into SAP Analytics Cloud Story and Data Analytics webinar series
- 2327454 - Low performance occurs in tables / grid and other areas of SAP Analytics Cloud
- 2699872 - How to improve performance in the SAP Analytics Cloud (SAC) app for iOS
- SAP Analytics Cloud best practices community topic page
- 2673776 - Restricted measures in the Cross calculations dimension causes poor performance in SAP Analytics Cloud
- 2591655 - Performance analysis when using SAP HANA Live Data Connections in SAP Analytics Cloud *** Master KBA ***
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
- Performance Analysis Reference
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