SAP Knowledge Base Article - Public

2401993 - PP3 - Address Field Labels are Missing in View Mode

Symptom

The labels for the Address Fields are not shown in People Profile 3 User Interface (PP3 UI)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors Employee Central - Home Address

Reproducing the Issue

  • Navigate to a user's Home Address Portlet
  • See the labels for the Home Address Fields are missing

1.png

Cause

  • This is expected behaviour of the PP3 UI.

Resolution

  • The fields labels are not currently displayed in view mode.
  • The Home Address is displayed in a similar layout to how it would appear on a letter.
  • The fields are displayed in the order they are defined in the Data Model.
  • If you wish to change the order of the fields you can create a Simple Address Format per country:
    Navigate to Admin tools:
    >Manage Data >Create New ->Simple Address format and create formats as per the country's need.
    The same view will then appear in PP3 view mode in Address.
  • In both of the above cases, the labels will still not be displayed in view mode.

Please note: 

  • As the home address is displayed as it would appear on a letter the effective date of the record is not displayed in view mode. 
  • This can be seen by accessing the History.

Keywords

PP3, People Profile, Address, Home Address, Labels Missing, ECT-60199, date, effective date, Simple Address Format, manage data , KBA , LOD-SF-EC-PER-ADR , Home Adress - Config, Rules, RBP, UI , Problem

Product

SAP SuccessFactors Employee Central all versions