SAP Knowledge Base Article - Public

2399812 - Hiring Manager activities Default Welcome Message - Onboarding 1.0

Symptom

How to add or change Default Welcome Message in Hiring Manager activities

Environment

SAP SuccessFactors Onboarding 1.0

Resolution

  1. Administrators can configure default text for the new hire's Welcome Message, which the hiring manager sees in the Write a Welcome Message activity.
  2. To configure the Default Welcome Message text, navigate to SuccessFactors HCM --> Admin Tools  --> Configure new hire activity planning process 
  3. Next, click Edit in the upper right corner. Find the Welcome Message activity and click Details. Enter your default text in the Default Text field.
  4. To enter translated default text, or see which locales have translated default text already existing, click the globe icon next to the Default Text field. You can only enter translated text for locales already enabled for Onboarding.
  5. When configuring default Welcome Messages, the administrator can also maintain translations of the default text. When the hiring manager uses the Write a Welcome Message activity, the translation used for the default text depends on the default locale of the manager and new hire. If the locale for both is the same, then the appropriate language version is used where available, otherwise the default locale displays.
  6. The default welcome message also supports tokens that will be populated with the relevant data for individual users. The default welcome message supports these tokens:               

[[ONB_NEW_HIRE_FIRSTNAME]]

[[ONB_NEW_HIRE_LASTNAME]]

[[ONB_NEW_HIRE_JOB]]

[[ONB_NEW_HIRE_LOCATION]]

[[ONB_NEW_HIRE_STARTDATE]]

[[ONB_NEW_HIRE_EMAIL]]

[[ONB_MANAGER_FIRSTNAME]]

[[ONB_MANAGER_LASTNAME]]

[[ONB_REASON_FOR_RECOMMENDATION]]  (token for manual recommended message)

Keywords

Onboarding 1.0, Welcome Message, Hiring Managers Activities , KBA , LOD-SF-OBD-NHA , New Hire Activity , How To

Product

SAP SuccessFactors Onboarding all versions