Symptom
When triggering a workflow for Payment Information.
The corresponding workflow, does not respect the layout as defined in the Configuration UI.
Environment
Employee Central - Payment Information - Workflow
Cause
This is the expected behaviour, with regard to Payment Information Workflows – they do not respect the Configuration UI Layout, they show all fields Similar to the layout seen in Manage Data.
There is not loss of information.
Resolution
If you would like to have this feature introduced, you can submit an enhancement request in Idea Exchange which may consider as future enhancement and let the community know that you are one of the accounts that is requesting this kind of functionality.
See Also
2365973 - When sent back, Workflow on Payment Info returns wrong screen
Keywords
Workflow - Payment Information - Layout , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem