2387756 - Import data functionality works on custom column entities

• How to import users or other entities using Import Data tool Functionality
• How to input custom columns in an entity template file from the Import Data Tool
• Error: column doesn't exist when trying to import data

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

1. After creating custom column/field, try to import data using Import Data tool.
2. System Administration > System Management Tools > Import Data

• The field Custom Column Name in the entity template contains the custom column number instead of the label name.
• The custom column label does not exist in the system.

• Please make sure that the custom column/label exists in the system. (System Admin > Custom Columns > choose the affected entity > search)
• In this example, USER custom column is being used. The custom column is labeled as DIVISION.

How to import data using Import Data tool:

1. System Administration > System Management Tools > Import Data

• Download and update the entity template correctly. The field Custom Column Name should contain Column Name or Label and not column ID/Number.

2. After updating the file, select Action: Import Data and select the appropriate import data required fields > Submit > Run Job
3. To verify, go to the user record of the new user that has been imported

 2372689 - Adding custom fields/columns in LMS of a particular data type

SF, Success Factors, LMS, learning, Custom Column Name field, import data tool, entities, labels, reference , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To