SAP Knowledge Base Article - Preview

2383314 - Disable Sentiment Analysis on Ticket

Symptom

You want to disable the Sentiment Analysis but you cannot find any option to do so.


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Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications all versions ; SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

Sentiment Analysis, Ticket, Social, Interactions, Emoticon , Disable ,  Face analysis , KBA , smiley , face , emoticon , LOD-CRM-SRP , Service Request Processing , How To

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