SAP Knowledge Base Article - Public

2380219 - Adding Pixel Tracking to Apply Confirmation Page in Recruiting

Symptom

  • When integrating Recruiting with third-party vendors for candidates application tracking, it may be required to add HTML Pixel Tracking to Application confirmation page.
  • This KB article explains how to add the HTML Code.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Cause

Resolution

NOTE: Changes performed on the source tab within the Pixel Tracking page may not be covered by the Support team scope. Most of these changes are supported only by the implementation partners, and possible customization issues will need further assessment.

Requirement:

"Profile Before Application" must be enabled to be able to customize the Application Submit Pages and add Pixel Tracking codes.

Configuration:

  1. Go to Admin Center -> Manage Recruiting -> Recruiting Settings:

Tracking_1.JPG

  1. Access Recruiting Settings -> "Application Submit Page" section:

Tracking_2.JPG

Tracking_3.JPG

Tracking_4.JPG

Tracking_5.JPG

Items to Note:

  • Multiple vendor pixels can be applied to use without conflicting with each other.
  • Be mindful of other apply customizations when applying any tracking pixel to ensure separation in HTML coding.
  • This process can be completed by System Admins with permissions granted.
  • Java script is not currently supported in Production as production considers real time validation of Javascript tags. Please follow KB article 2090228
  • testing is recommended as best practice

See Also

  • KB article 2325493 - Application Submit Page option not available in Admin Tools
  • KB article 2317819 - Customize message on Application Submit Page
  • KB article 2343932 - Application - Implementation Tips & Tricks from Support for Recruiting
  • KB article 2090228 - How to submit enhancement requests for SAP SuccessFactors Products

Keywords

sf, success factors, RCM, application, submit, apply, candidate, job, job requisition, manage, settings, customization , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions