SAP Knowledge Base Article - Public

2365194 - No Text Visible in YouCalc Widget - Recruiting Management

Symptom

Recruiting YouCalc Widget not displaying any text only the counts.

YouCalc1.JPG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Cause

  • Recruiting Dashboard is either not Updated or Standard Version is not being enabled.
    • In Admin center > Manage Dashboards > Manage Standard Dashboards and Youcalc Files, the Recruiting Metric Bar might be of Custom type.

Resolution

We recommend customers to use the Standard Model because it will have the latest changes and also gets auto updated (6 days) if there are any changes to the model.

To resolve this issue, please download the latest model from Success Store and upload it as a custom model to get the latest changes.

Steps to enable Standard Model:

1. Navigate to Admin center > Manage Dashboards > Manage Standard Dashboards and Youcalc Files

YouCalc2.JPG


2. Disable Recruiting Metric Bar;

YouCalc3.JPG

3. Click Add from Success Store
4. Select the Recruiting widget in the list of models

YouCalc4.JPG


5. Click "Add to Instance" to add it to the instance
6. In the following edit screen, Click save to save the changes

YouCalc5.JPG

7. Go back to Recruiting and Confirm that YouCalc is now working as expected:

YouCalc6.JPG

Keywords

Success Factors, YouCalc, Missing YouCalc, Dashboard Filter Missing. , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions