Symptom
The application status audit trail portlet is showing all statuses even when the candidate is not moved to those statuses
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the candidate list of open requisitions
- Move candidate to a status with several sub statuses
- All sub-statuses appear in the application status audit trail portlet, not just the status the candidate was moved to
Cause
By default the application status audit trail tracks every status the candidate enters and all skipped statuses in between. If the client prefers, the audit trail can omit the skipped statuses in the display.
Resolution
- Navigate to admin tools- manage recruiting settings
- See Applicant Profile settings
- Select feature to hide skipped status in application audit trail
- Move candidate to another status set with multiple sub statuses
- Audit trail now shows only statuses actually selected
Keywords
application, audit, trail, status, skipped, status , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To