2342433 - How to configure filters for internal and external career portal

Symptom

How to set up filters on career portals?
What defines the order of the filters on career portals?
Which drop down menus can be used to filter job openings?

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Environment

SAP SuccessFactors Recruiting Management

Resolution

If filter or mfield ids are used in the Requisition XML, the Internal and External Applicant Search Settings must be configured before the Requisition XML can be uploaded into the instance. Among other things, these settings determine the labels and picklists used on filter fields and mfields. The main difference between "fields" and "mfields" is that "fields" are like picklists, where the person performing the search may select a single field on that picklist as their criteria. "mfields" work just the same, but allowing the user to select multiple fields into the same picklist as the criteria, usually used for location fields, for example.

If the instance contains multiple Requisition XML templates, the templates should use the same filter and mfield definitions, including the same field labels and picklists, to avoid conflicts between templates. If a filter or mfield is not used on a Requisition XML template it can be de-permissioned from all recruiting operators. All filters and mfields should be configured to be required, to avoid grey Application Error pop ups in the instance.

Since B1705 Release, the filters for career portals can be configured via Admin Center for permissioned users via the two methods below:

For RBP sites, navigate to Admin CenterSet User Permissions Manage Permission RolesAdministrator Permission Manage Recruiting and enable Internal and External Career Search Settings.
For non-RBP sites, navigate to Admin CenterManage Recruiting Administration and enable Internal and External Career Search Settings.

To configure internal and external search settings, navigate to Admin Center -> Recruiting Internal and External Career Search Settings:

Please do not remove or change the picklists associated to a filter or mfield. Candidate saved searches and job alerts that rely on that field configuration may cease to function if the configuration is changed.

Career site search options:

Setting	Behavior
Maximum number of fields displayed for each row	Specifies how many fields are shown, left to right, in the search results before the information wraps to the next line
Maximum number of characters displayed for each field	Specifies how many characters are shown before the data trails off into an ellipsis
Default sort by Column	Specifies the field search results are sorted by when they are first returned. Candidates can select any other filter field to sort by if they wish
Visible (on standard fields)	Specifies whether a standard field will show as a search option to candidates
Grid Order	Specifies if a searchable field will also appear in the search results table and, if so, in what order (from left to right). Setting this field to zero causes it to be omitted from the search results table
Field Label	Specifies the field label that will be seen in Requisition Details and the Career Site search options
Search Order	Specifies whether a field will appear in the Career Site search options and, if so, in what order (from top to bottom). Setting this field to zero causes it to be omitted from the search options
Picklist ID	Specifies to which picklist the field is associated. The picklist association in the Requisition XML is mostly ignored; the picklist association must be made in this spot in order for the Requisition XML to load correctly in Provisioning. The picklist association in the XML should exist in any case, to ensure proper reporting data.
Parent Picklist ID	Specifies to which parent picklist the field is associated, if the field is a cascading (child) field. The picklist association in the Requisition XML is mostly ignored; the picklist association must be made in this spot in order for the Requisition XML to load correctly in Provisioning. The picklist association in the XML should exist in any case, to ensure proper reporting data.
Person to Display in Search Results internal site	Specifies which, if any, operator should be listed as the contact person on the job posting for internal candidates conducting a job search. This option is not available for external candidates.

Notes:

Changing the grid order of the standard filters will affect only the search results displayed after clicking on Search button NOT in the career search options in which they display.
Currently, it is not supported to add those filters directly to the URL of the Internal or External Career Portal.
All changes made in a label of a filter or mfield that is inserted in a Requisition template will reflect within Manage Templates and the Requisition form only.

Regarding the Job Requisition details overview, besides "Requisition ID" and "Posted On" all the other fields showing on the top of that page are based on the internal settings of the Internal and External Career Search Settings.