SAP Knowledge Base Article - Public

2337125 - Internal candidate unable to edit fields in sm-mapped candidate profile - Recruiting Management

Symptom

Internal candidates could not edit zip code in the candidate profile.

Employee is unable to see the candidate profile fields like address, city, state and zip when applying to Career Site powered by CSB.

The issue presented in this article will be true just if you have the option Revert to using Succession Data Model for permissions for sm-mapped fields under admin center > Manage Recruiting Settings checked. This option makes the system consider the permissions for sm-mapped field defined in Succession data model, otherwise, the permissions are controlled using RBP. For more details check article 2533406.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to career tab and open candidate profile
  2. A field that is sm-mapped to the employee profile is not editable field
  3. Check permissions and internal candidate has write permission
  4. Sm-mapped with write permission to everyone (*) in Succession Data Model

Cause

The data model had to have write permission for "E" role in addition to the write permission for all (*) in order for candidate to edit that field in candidate profile.

Resolution

  1. Add write permissions in data model for the "E" role
  2. Navigate to careers tab open candidate profile
  3. Fields are now editable by internal candidates

See Also

2533406 - Candidate Profile sm-mapped fields permission via RBP

Keywords

sm-mapping, field not editable on internal candidate profile , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions