SAP Knowledge Base Article - Public

2310843 - Document Generation: Unable to 'Generate Document' as Self Service (MSS/ESS)

Symptom

We are not seeing the option 'Generate Document' as self-service while we have activated People Profile.

Environment

SAP SuccessFactors Employee Central: Document Generation

Reproducing the Issue

Goto Employee --> My Employee Files --> Take Action. 'Generate Document' option is not available.

TakeAction.png

Cause

The role for the user does not have permission to 'Update employment records (displayed as 'Take Action' button)' under Employee Data > HR Actions in the same role.

Resolution

Update the role to also have permissions to 'Update employment records (displayed as 'Take Action' button)'. Below is the screenshot for reference.

TakeAction_Permissions.PNG

Refer to the guide in 'See also' section for more details.

See Also

Gudie: Generating a Document via Self Service-
https://help.sap.com/viewer/f4bbdbe72647404fa131d02382d29bc9/latest/en-US/f25b86842c4b460a87973509a1931e99.html

Keywords

take action generate document, ESS document generation, self document generation. , KBA , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors HCM Core all versions