Symptom
This document explains how the approval process expiration works.
Environment
SAP SuccessFactors Learning
Resolution
The approvals remain pending until the "Deny Expired Approval Processes" APM runs.
The "Deny Expired Approval Processes" cancels any approval process for a pending enrollment or external learning request.
An approval request expires when:
-
The date in Registration Close Date has passed for a registration request.
-
The date in Registration Close Date is blank and the class's Start Date has passed for a registration request.
-
The date in Last Date to Withdraw has passed for a withdrawal request.
-
The date in Last Date to Withdraw is blank and the class's End Date has passed for a withdrawal request.
The process expires the approval request and then also sends a notification to the user confirming the denied request using the ApprovalProcessRequestExpired or ApprovalProcessRequestDenied email notification templates.
You can configure the Deny Expired Approval Processes by going to System Admin > Automatic Processes > Deny Expired Processes.
See Also
Keywords
Deny Expired Approval Processes, Registration Close Date, Approval Cancellation, Pending Approval Cancellation, Approval Expiry , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To