SAP Knowledge Base Article - Public

2253282 - Unable to see form templates in Launch Forms tool - Performance Management and 360 Multi-Rater

Symptom

When launching a Performance Management form in Admin Center, the form template drop down menu does not show any results.

launch-form-blank.jpg

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Multi-Rater

Resolution

Prior to 1511 release, Launch Forms in Admin Center was dsiplaying all Form Templates for Types - Performance Management and 360.
With 1511 release, Form Templates in Launch Forms are enhanced to displays based on permission setting "Permission to Create Forms" found under "General User Permission" in the RBP settings.

 permission.jpg

 After finishing the permission configuration, please refresh RBP in provisioning to make quick synchronization in system.
Refresh RBP.jpg

 Note: in order to make changes in Provisioning, please contact your Implementation Partner. If you don't have a Partner, you can find for SAP Certified Partners via the SAP Partner Finder or, alternatively, speak with your Account Executive or Customer Engagement Executive about Professional Services options.

See Also

KBA 2072200 - New Goal Plan is Not Displaying (RBP) in Goal Management 
KBA 2078023 - Permissions - New PM Templates not displaying (RBP) - Performance Management

Keywords

unable to see form templates, no form template, launch forms, drop down menu, permission to create forms , KBA , LOD-SF-PM-SCH , Form Schedulers and Launches , LOD-SF-MTR-SCH , Form Schedulers and Launches , How To

Product

SAP SuccessFactors Performance & Goals all versions