Symptom
In an intercompany project scenario wrong Ship-to address determined for B2B intercompany sales order at item level.
Reproducing the Issue
- Go to the Sales Orders work center.
- Go to the Sales Orders view,
- Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
- Edit the sales order XYZ and select the View All button.
- Go to Items tab you can see the ship-to address as Customer or Project Manger.
Cause
In case Intercompany Sales Order is created for Customer project then the Ship To address wil be always the Customer.
In case Intercompany Sales Order is created for Other Project (Cost collecting project, direct project etc ....) then the Ship To address will be determined as Project Manger.
Resolution
This is the expected behavior of the SAP Business ByDesign system.
Keywords
KBA , AP-SLO , Sales Order Processing , How To
Product
SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711